Our full list of policies can be accessed below. If you have any questions or would like to provide feedback, please contact us at: enquiries@patches.com.au
This policy supports Patches to apply the NDIS Quality and Safeguarding Practice Standards for Rights and Responsibilities, Provider Governance and Operational Management and Provision of Supports.
View our Choice and Control Policy.The Code of Conduct sets the standards for the way all staff are expected to work at Patches and the values that Patches holds as an organisation.
View our Code of Conduct Policy.Patches values complaints and feedback from people with disability, families, carers, service providers and regulators to ensure people are treated fairly when they use our services.
View our Complaints and Feedback Policy.Patches collects and stores information so it can provide a safe working environment, high quality services and meet its legal requirements.
View our Confidentiality and Privacy Policy.Patches is committed to continuous service improvement. Continuous improvement requires a deliberate and sustained effort and a learning culture.
View our Continuous Improvement Policy.Patches recognises, upholds and promotes the rights of people with disability and is committed to eliminating restrictive practices.
View our Eliminating Restrictive Behaviours Policy.Patches will promote the health, safety, welfare and well-being of its clients and meet its professional and legal responsibilities by ensuring any incidents are appropriately addressed.
View our Incident Management Policy.Patches recognises all people with disability have human and legal rights which should be respected at all times.
View our Promoting & Protecting Human Rights Policy.This policy outlines how Patches prepares for and responds to risks as part of Patches' commitment to providing safe, high-quality services.
View our Risk Management Policy.This policy outlines the role of safeguarding supports and mechanisms to ensure the safety of people with disability and the quality of services.
View our Safeguarding Policy.
We’re here to support individuals and families in achieving their
goals at every stage of life, from early childhood through
to the golden years.
Get in touch today and let’s create a brighter future, together.
@2025 | Patches.com.au
